Ordering & Products
We supply premium mylar bags, glass jars, UV Miron jars, pre-roll tubes, tamper-evident containers, custom stickers, labels, and vacuum sealer bags. All available in multiple sizes and finishes.
Our mylar bags come in 3.5g (⅛oz), 7g (¼oz), 14g (½oz), and 28g (1oz). Jars range from 5ml to 500ml. Pre-roll tubes and stickers come in various sizes. Use our product configurator to see all options.
We offer four finishes: Standard Gloss (vibrant, shiny), Matte (soft, premium feel), Holographic (rainbow shimmer, +20%), and Prism (diamond refraction, +35%). Gloss and Matte are included at standard price.
Yes — our pricing automatically adjusts as you increase quantity. Save up to 30% on larger orders. Discounts apply at 25+, 50+, 100+, 250+, and 500+ units.
Yes! Contact us via email or the contact form and we'll arrange sample packs so you can see and feel the quality before committing to a larger order.
There's no strict minimum — you can order as few as 10 bags. However, our best value starts at 100+ units where bulk pricing kicks in.
Design & Artwork
Yes — our in-house design team can create custom logos, custom artwork, brand identity, and full packaging layouts. Design is included free with every custom packaging order.
We accept .AI (Adobe Illustrator), .PDF, .PSD, .PNG, and .JPG. For best results, send vector artwork at 300dpi with 3mm bleed. Not sure? Our team can help prepare your files.
Yes — for custom orders we always send a digital proof for your approval before going to print. You can request changes until you're happy.
No problem! Select "I need design help" in our product configurator and describe what you want. Our team will create the artwork for you.
Shipping & Delivery
Standard UK delivery is 2-3 business days. Same-day dispatch is available for orders placed before 2pm Monday to Friday.
Free standard delivery on all UK orders over £50. Orders under £50 have a small delivery charge calculated at checkout.
We primarily ship within the UK. For international enquiries, please contact us and we'll provide a custom shipping quote.
Yes — all orders include tracking. You'll receive dispatch confirmation with a tracking link via email.
Yes — click & collect is available from our Middlesbrough location. Select this option at checkout.
Custom Packaging
Custom packaging means we print YOUR design directly onto the bag or apply a custom label. You choose the size, finish, quantity, and supply your artwork (or we design it for you).
Standard custom orders take 5-7 working days from artwork approval. Rush production is available — contact us for details.
No setup fees. The design service is included free with every custom packaging order. You only pay for the packaging itself.
Yes — you can order different sizes and finishes in the same order. Simply add each configuration to your basket separately.
Returns & Refunds
We accept returns on standard (non-custom) products within 14 days of delivery if unused and in original condition. Custom printed products cannot be returned unless defective.
Contact us within 48 hours of delivery with photos of the damage. We'll arrange a replacement or refund promptly.
Email us or use the contact form with your order number and reason for return. We'll provide return instructions.